In This Together
***UPDATE: APRIL 6, 2020***
We received legal confirmation today from The Las Vegas Business License Department that Picture This Clothing, being a 100% internet based business, is allowed (for now) to stay open.
Ken, Wilson and Jaimee are back in the shop now, operating with strict health and safety guidelines.
Your orders are moving through production in the order that they were received. Items will begin shipping again on Wednesday, April 8th.
We are humbled and grateful that we are able to continue serving you
with care and safety.
—-Overseas Shipments: Outside the USA—-
As of April 3, 2020, USPS has temporarily suspended all international mail services, except GXG® service, to several countries that can no longer accept incoming shipments. See the list of countries with mail acceptance issues and other service alerts related to coronavirus.
***March 20, 2020***
In very recent news, the Governor of the State of Nevada issued a mandatory shutdown of all non-essential businesses through April 16, 2020 (more here). Companies that violate this mandate risk criminal charges and revoking of their business license. While this news brings a lot of hardship to so many, we know that we are all in this together and we will do all we can to help flatten the curve.
We are optimistic that we will be able to pick up on April 17 right where we left off!
We will continue accepting and processing orders with a 30-day shipping window instead of our normal 10-day shipping window. Gift certificates also remain available.
What This Means For Our Customers:
If you placed an order on or since March 18th your order will be delayed by approximately 30 days. Your order will be printed, hand-cut and sewn in the order received starting on April 17.
We are more than grateful for your patience if you are willing to wait this out with us, we want more than anything to continue bringing these amazing designs to life.
Please keep an eye out for emails from us, if we have any challenges with processing your images we can work with you during this outage to get great retakes.
We will be back in our shop on April 17 to move forward the queue of open orders.
If you prefer to cancel your order for a full refund, we absolutely understand and we are here to help.
Please email us with your order number at firstname.lastname@example.org
We encourage you to stay connected with us through Facebook or Instagram for live Q&A sessions, ideas and tutorials for kids at home during quarantine, and a daily source for smiles!
We aim to continue providing a source of smiles, positivity, and compassion through these unpredictable times. And we hope that being creative together can help us all stay connected as strong, amazing human beings. 🥰🦄🤗
If I can offer any additional answers to your questions, please do not hesitate to reach out: email@example.com
With Utmost Care,
Co-founder, CEO, Mom of 2